{"id":30,"date":"2015-11-05T16:55:12","date_gmt":"2015-11-05T21:55:12","guid":{"rendered":"http:\/\/english2016-m.elderplan.org\/?page_id=30"},"modified":"2024-11-07T10:50:45","modified_gmt":"2024-11-07T15:50:45","slug":"help","status":"publish","type":"page","link":"https:\/\/elderplan0.wpengine.com\/es\/help\/","title":{"rendered":"Ayuda"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">\n<div class=\"wp-block-columns padding-interior is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\" id=\"h-tiene-problemas-para-encontrar-un-tema\">\u00bfTiene problemas para encontrar un tema?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Utilice la herramienta de b\u00fasqueda del sitio<\/strong>. Escriba una palabra o frase en la casilla de b\u00fasqueda del sitio (en la parte superior derecha de cada p\u00e1gina) y haga clic en \u201cBUSCAR\u201d. Si se encuentra la palabra o frase que busc\u00f3, ver\u00e1 una lista de enlaces del sitio web de Elderplan. Si no se encuentra la palabra o frase, <a href=\"\/es\/about-us\/contact-elderplan\/\">comun\u00edquese con Elderplan<\/a> para recibir m\u00e1s ayuda.<\/li>\n\n\n\n<li><strong>Vaya a la p\u00e1gina del mapa del sitio<\/strong>. Consulte el <a href=\"\/es\/sitemap\/\">mapa del sitio<\/a> para saber c\u00f3mo est\u00e1 organizada la informaci\u00f3n en este sitio. Haga clic en los enlaces para obtener informaci\u00f3n sobre el tema.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-tiene-problemas-para-comprender-los-terminos-empleados\">\u00bfTiene problemas para comprender los t\u00e9rminos empleados?<\/h2>\n\n\n\n<p><strong>Consulte las p\u00e1ginas del glosario.<\/strong> Puede encontrar muchas de las palabras y frases que no son f\u00e1ciles de comprender en el <a href=\"\/es\/glossary\/\">glosario<\/a> del sitio.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-tiene-sugerencias-para-este-sitio-web\">\u00bfTiene sugerencias para este sitio web?<\/h2>\n\n\n\n<p> Com\u00e9ntenos qu\u00e9 podemos hacer para mejorar este sitio web enviando un correo electr\u00f3nico a  <a href=\"mailto:webservices@mjhs.org\">webservices@mjhs.org<\/a>.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-necesita-informarnos-algun-problema-o-error\"><strong>\u00bfNecesita informarnos alg\u00fan problema o error?<\/strong><\/h2>\n\n\n\n<p> Si tiene alg\u00fan problema t\u00e9cnico para acceder a cualquier contenido de este sitio web, le solicitamos que nos env\u00ede un correo electr\u00f3nico a <a href=\"mailto:webservices@mjhs.org\">webservices@mjhs.org<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p class=\"has-text-align-center\">\u00bfTiene preguntas? Llame a Elderplan hoy mismo.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\" id=\"h-1-866-360-1934\"><a href=\"tel:1-866-360-1934\">1-866-360-1934<\/a><\/h4>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity hr vc_separator\">\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\" id=\"h-tty-711\"><a href=\"tel:711\">[TTY: 711]<\/a><\/h4>\n\n\n\n<p class=\"has-text-align-center\"><strong>Horario de atenci\u00f3n:<\/strong><br>De 8:00 a.m. a 8:00 p.m., los 7 d\u00edas de la semana<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"h-elderplan-esta-disponible-en-los-condados-de-bronx-dutchess-kings-monroe-nassau-new-york-orange-putnam-queens-richmond-rockland-suffolk-westchester-ontario-orleans-seneca-yates-y-livingston\">Elderplan est\u00e1 disponible en los condados de Bronx, Dutchess, Kings, Monroe, Nassau, New York, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Westchester, Ontario, Orleans, Seneca, Yates y Livingston.<\/h5>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns vc_row wpb_row vc_row-fluid lfi-full-row vc_custom_1660068779200 vc_row-has-fill is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-buscando-information\">\u00bfBuscando informati\u00f3n\uff1f<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-nowrap is-layout-flex wp-container-core-buttons-is-layout-1fb9aab6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-25 is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/elderplan.providerlenz.com\/home\">Encuentre un proveedor<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-25 is-style-outline is-style-outline--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.medicareplanrx.com\/PharmacyLocator\/?contractId=H3347&amp;lang=en&amp;year=2025&amp;clientId=143\">Encuentre una farmacia<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-25 is-style-outline is-style-outline--4\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.yourdentalplan.com\/dentistsearch39\" target=\"_blank\" rel=\"noreferrer noopener\">Encuentre un dentista<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-nowrap is-layout-flex wp-container-core-buttons-is-layout-1fb9aab6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-25 is-style-outline is-style-outline--5\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/es\/member-benefits\/elderplan-benefits\/prescription-drugs\/\">Encuentre un medicamento<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-25 is-style-outline is-style-outline--6\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/es\/medicare-advantage-plan-options\/plan-materials\/find-a-form\/\">Encuentre un formulario<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-25 is-style-outline is-style-outline--7\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/files\/elderplan-broad-vaccine-network-vaccine-pharmacy-directory_updated_06012022_spa_accessible\/\">Lista de farmacias con vacunas contra la gripe<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>\u00bfTiene problemas para encontrar un tema? \u00bfTiene problemas para comprender los t\u00e9rminos empleados? Consulte las p\u00e1ginas del glosario. Puede encontrar muchas de las palabras y frases que no son f\u00e1ciles [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":19,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-30","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.0","language":"es","enabled_languages":["en","es","zh"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":true,"content":true,"excerpt":false},"zh":{"title":true,"content":true,"excerpt":false}}},"acf":[],"jetpack_sharing_enabled":true,"publishpress_future_action":{"enabled":false,"date":"2026-04-12 15:20:49","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/elderplan0.wpengine.com\/es\/wp-json\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elderplan0.wpengine.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elderplan0.wpengine.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elderplan0.wpengine.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elderplan0.wpengine.com\/es\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":0,"href":"https:\/\/elderplan0.wpengine.com\/es\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"wp:attachment":[{"href":"https:\/\/elderplan0.wpengine.com\/es\/wp-json\/wp\/v2\/media?parent=30"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/elderplan0.wpengine.com\/es\/wp-json\/wp\/v2\/categories?post=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}